Privacy Policy
Blackwater Distillery Ltd. collects personal data as legislated in the General Data Protection Regulation (GDPR) (EU) 2016/679. We are fully committed to data protection and compliant with the Data Protection Acts 1988 & 2003.
1. What data do we need?
Blackwater Distillery Ltd. is a Controller of the personal data you the Customer (data subject) provide us. We collect the following types of personal and non-personal data from you:
- Personal Data: Name, Address, Telephone Number, Email and Payment information. We may also retain records of your queries and correspondence in the event you contact us e.g. by email.
- Non-Personal Data: Browser types and cookies
If you provide us with personal data about a third-party (e.g. one of your customers), you warrant that you have obtained their express consent for the disclosure and use of their personal data.
2. Why do we need such data?
We need your personal data to provide you with the following services:
- To provide services and fulfil our obligations to you, our customer
- To provide technical support and customer care
- To process payments
- To detect incorrect order details
- To communicate with you and consenting subjects regarding our services
- To facilitate access for users on our website (including your customers)
- To provide you with information about products or services that you request from us
- To review job applications
3. What do we do with it?
Your personal data is controlled in our office in Waterford, Ireland. Hosting and storage of your data is managed by our hosting provider – Hosting Ireland – and takes place in BT Citywest Datacentre in Dublin, Ireland. The security of your data is important to us and we take appropriate technical and organisational measures to protect it.
Your data (including your customers’ data) will not be transferred to any third-party unless this is required for one of the following reasons:
- To fulfil the service ordered and meet our obligations (for example to deal with your website hosting or domain provider)
- Irish law enforcement request, court order or statutory requirement
- Merger, acquisition of company or sale of company assets
Any such third-party will have similar appropriate data protection policies.
We do not and never shall sell your personal data to third parties for marketing or advertising purposes.
4. How long do we keep it?
We will keep your personal data as long as is required to fulfil our obligations to you. After we have fulfilled our obligations, under Irish law, we are required to keep your documents for a further 6 years. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information.
5. What are your rights?
Under GDPR regulations should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to make reasonable requests to see this information, rectify it or have it deleted. Please contact us and request a Data Subject Access Request Form.
In the event that you wish to complain about how we have handled your personal data, please contact our Data Protection Officer at hello@blackwaterdistillery.ie or in writing at Blackwater Distillery Ltd., Ballyduff Upper, Co. Waterford, P51 C5C 6, Ireland. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Data Protection Commissioner at www.dataprotection.ie and file a complaint with them.
Mobile Terms of Service
Blackwater Distillery
Last updated: July 2, 2024
The Blackwater Distillery mobile message service (the “Service”) is operated by Blackwater Distillery (“Blackwater Distillery”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Blackwater Distillery’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Blackwater Distillery through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Blackwater Distillery. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Blackwater or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Blackwater Distillery mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Blackwater or email hello@blackwaterdistillery.ie.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.